The Happy Helper App Privacy Policy.
Effective Date: 01/01/2025
Happy Helper MovingCo ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("the App").
1. Information We Collect
When you use the App, we may collect the following types of information:
1.1 Personal Information (Linked to Your Identity):
Name
Email Address
Phone Number
Physical Address
1.2 Non-Personal Information:
Coarse Location (general geographic area)
Photos or Videos (uploaded by the user)
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services: Facilitate bookings, manage user accounts, and enhance user experience.
To communicate with you: Send confirmations, updates, and respond to inquiries.
For security purposes: Detect and prevent fraudulent activities or unauthorized access.
To comply with legal obligations: Meet regulatory requirements or respond to lawful requests.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With service providers: To support operations, such as payment processing or customer support.
As required by law: To comply with legal obligations or protect our legal rights.
With your consent: If you authorize us to share specific information.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. Despite these efforts, no security system is foolproof.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Access and correction: Request a copy of your data or correct inaccuracies.
Data deletion: Request deletion of your personal information.
Opt-out: Withdraw consent for certain data processing activities.
To exercise these rights, please contact us at [Insert Contact Information].
6. Retention of Data
We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Third-Party Services
The App may contain links to third-party services. We are not responsible for the privacy practices of these services. Please review their privacy policies before sharing information.
8. Children’s Privacy
The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy in the App. We encourage you to review this page periodically for updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: fabian.happyhelper@gmail.com
Phone: 027 505 9023